REFUND POLICY

Refund policy for SIA Wealth.Investments (Wealth.Investments Ltd) doing business as Starlex.Investments

INTRODUCTION

This Refund Policy ("Policy") outlines the terms and conditions under which refunds may be granted for the services provided by SIA Wealth.Investments (Wealth.Investments Ltd) ("us," "we," "our," or the "Company") under the brand name Starlex.Investments.

REAL ESTATE RESEARCH AND CONSULTING SERVICES

Due to the nature of real estate research and consuling services, refunds for these services will be considered on a case-by-case basis. To request a refund, please contact us at [email protected] with a detailed explanation of the reasons for your request. We will evaluate your request and determine the appropriate course of action in our sole discretion.

REAL ESTATE INVESTMENT AND DEVELOPMENT SERVICES

Due to the nature of real estate investment and development services, refunds for these services will be considered on a case-by-case basis. To request a refund, please contact us at [email protected] with a detailed explanation of the reasons for your request. We will evaluate your request and determine the appropriate course of action in our sole discretion.

TRAINING AND EDUCATIONAL SERVICES

If you are not satisfied with a training or educational service provided by us, you may request a refund within 7 days of the start of the service. To request a refund, please contact us at [email protected] with a detailed explanation of your dissatisfaction. We will review your request and, if approved, issue a full or partial refund at our sole discretion.

COMMUNITY MEMBERSHIP FEES

If you wish to cancel your community membership, you must do so before the start of the next billing cycle. No refunds will be provided for partial months or unused membership periods. To cancel your membership, please contact us at [email protected].

PROCESSING OF REFUNDS

Approved refunds will be processed within 30 days of the approval date. Refunds will be issued using the same payment method that was used for the original transaction. Please note that any processing fees, transaction fees, or currency conversion fees incurred during the original transaction may not be refundable.

CHANGES TO REFUND POLICY

We reserve the right to update or modify this Policy at any time without prior notice. Your continued use of our services constitutes acceptance of the revised Policy.

CONTACT INFORMATION

If you have any questions or concerns about this Policy or our services, please contact us at [email protected].